| May. 16, 2008 | Print This | Email This |
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Strong demand for Verizon Wireless services continued during the first quarter of 2008 as the company added 1.5 million net new customers. For the 14th consecutive quarter, Verizon Wireless also led the wireless industry in customer loyalty. The company posted a churn (customer turnover) rate of just 1.19 percent, well below the rate reported by the other major wireless carriers.
Verizon Wireless tests its network and those of its competitors to ensure the Verizon Wireless network remains the nation's most reliable. Nationally, Verizon Wireless' real-life test men and women drive 98 specially equipped vehicles almost 1 million miles annually on interstate, U.S. and state highways as well as major roads and surface streets in high-population areas, based upon U.S. Census counts, to determine if voice calls and data connections are successful on the first attempt and stay connected. Vehicles are equipped with computers that automatically make more than 3 million voice call attempts and more than 16 million data tests annually on Verizon Wireless' network and the networks of other carriers.
About Verizon Wireless
Verizon Wireless operates the nation's most reliable wireless voice and data network, serving 67.2 million customers. Verizon Wireless has invested more than $45 billion since it was formed -- $5.5 billion on average every year -- to increase the coverage and capacity of its national network and to add new services. Headquartered in Basking Ridge, N.J., with 69,000 employees nationwide, Verizon Wireless is a joint venture of Verizon Communications
CONTACT: Brett Marcy, +1-717-231-5340, or Sheldon Jones, +1-215-638-5668,
Sheldon.jones@verizonwireless.com, both of Verizon Wireless
Web site: http://www.verizonwireless.com/